iOVE & iOVE BESPOKE CUSTOMER INFORMATION ON THE PROCESSING OF PERSONAL DATA

In accordance with the Law No. 6698 on the Protection of Personal Data (“Law”), as iOVE & iOVE BESPOKE (“Company”), your personal data may be processed in the capacity of data controller, within the framework described below. Your personal data is processed by our Company in a limited, measured and necessary manner for specific, clear and legitimate purposes in accordance with the processing purposes and legal reasons specified in this disclosure text, and in accordance with the law and goodwill.

Method of Collecting Personal Data, Purpose of Processing and Legal Reason

Your personal data can be collected by filling in the online participation form/contact form/application form in electronic environment within the scope of fulfilling the purposes listed below (“Purposes”), when you contact our Company through the call center, our mobile applications, short message, e-mail and physical environment. are collected through interviews and forms.

Your personal data is collected and processed by our Company for the following purposes and legal reasons, based on the personal data processing conditions specified in Article 5 of the Law.

Provided that it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract, based on the legal reason;

• Your identity, contact data for updating customer contact information,
• Your identity, communication, finance, customer transaction data for opening sales records and performing invoicing activities,
• Your identity, communication, customer transaction, financial data for the establishment or performance of the sales contract due to your purchase of our company’s products and services.

Based on the legal reason that it is clearly stipulated by the law and is mandatory for the data controller to fulfill its legal obligation;

• Your identity, communication, finance, customer transaction data for issuing invoices for the goods and services you receive within the framework of the Tax Procedure Law,
• Your identity, communication, customer transaction data for fulfilling official institution requests,
• Your identity, contact, customer transaction data in order to provide legal information to authorized institutions,
• Your transaction security data to ensure compliance with the storage obligations stipulated in the legislation,
• Your identity, communication, customer transaction, request and complaint data in order to respond to the related person applications in accordance with the legislation and to perform the necessary actions.

Based on the legal reason that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject;

• Since you are a store customer, your identity, communication, customer transaction and financial data for keeping accounting records and tracking financial affairs,
• Your identity, communication, customer transaction, request and complaint data in order for our business units to carry out the necessary work to make the relevant persons benefit from the products and services offered by our Company, including the sales and marketing activities of our products and services, and for the execution of the relevant business processes,

Your identity, communication, customer transaction, request and complaint data for the execution of customer relations,

• Your identity, communication, customer transaction, request and complaint, financial data for the execution of the necessary work by our relevant business units for the realization of the commercial activities carried out by our company and for the execution of the related business processes,
• Your identity, communication, customer transaction, finance, legal transaction data for the legal, technical and commercial-occupational security of our company and the persons who have a business relationship with our company,
• Your identity, communication, customer transaction, request and complaint data for the determination and implementation of our company’s commercial and business strategies,
• Your identity, communication, customer transaction, transaction security, finance, legal transaction, request and complaint data for the follow-up and execution of legal affairs,
• Your transaction security data for the execution of information security processes, Your identity, communication, customer transaction, request and complaint, finance, legal transaction data for the realization of audit and ethical activities,
• Your identity, communication, customer transaction, finance, request and complaint data for the planning and execution of customer satisfaction and corporate communication activities,
• Your identity and contact data for the realization of sweepstakes, campaigns, contests, promotions or advertising activities.

Based on the legal reason that data processing is mandatory for the establishment, use or protection of a right;

• Your identity, communication, customer transaction, request and complaint data for receiving, evaluating and finalizing your requests and complaints,
• Your identity, communication, customer transaction, request and complaint, financial, legal transaction, transaction security data for the storage of personal data during the general statute of limitations in order to constitute evidence in possible future disputes.

If you have your express consent,

Processing your identity, communication, customer transaction, request and complaint data for the purpose of communicating with you, realizing the marketing processes of our Company’s products and services, customizing the products and services offered by our Company, including profiling and analysis activities, according to the tastes, usage habits and needs of the persons concerned, and recommending and promoting them to the relevant persons. ,

iOVE & iOVE BESPOKE sends your identity and contact information to your contact information through the communication channel you prefer, such as advertisements, promotions, etc. processing for the purpose of sending commercial electronic messages.

To Whom and For What Purpose the Processed Personal Data Can Be Transferred

Your personal data collected in line with the fulfillment of the above-mentioned purposes may be transferred within the scope of the personal data processing conditions and purposes specified in Article 8 of the Law.

• Based on your explicit consent, your identity and contact information can be sent to your contact information by these companies through the communication channel you prefer, such as advertisements, promotions, etc. with iOVE & iOVE BESPOKE group companies for the purpose of sending commercial electronic messages
• To our business partners, suppliers, group companies residing in Turkey, in order for our business units to carry out the necessary work to benefit the related persons from the products and services offered by our Company, including the sales and marketing activities of our products and services, based on legitimate interests, and to carry out the relevant business processes,
• To legally authorized public institutions and legally authorized private persons, within the scope of its expressly stipulated in the laws and fulfillment of our legal obligations.

Rights of the Relevant Person Enumerated in Article 11 of the Law

By applying to us, your personal data;

1. a) Learning whether it has been processed or not,
2. b) Requesting information if processed,
3. c) Learning the purpose of processing and whether it is used in accordance with its purpose,
4. d) Knowing the third parties to whom it has been transferred in the country / abroad,
5. e) Requesting correction if it is incomplete / incorrectly processed,
6. f) Requesting deletion / destruction within the framework of the conditions stipulated in Article 7 of the Law,
7. g) Requesting notification of the transactions made pursuant to subparagraphs (e) and (f) above, to the third parties to whom it has been transferred,
8. h) Objecting to the emergence of a result against you due to the analysis exclusively by automated systems,
9. i) You have the right to demand the compensation of the damage in case you suffer damage due to unlawful processing.

Complaints made by Data Subjects whose Personal Data are processed by iOVE & iOVE BESPOKE in order to exercise your rights will be answered and finalized by iOVE & iOVE BESPOKE as soon as possible and within 30 days at the latest. Data Owner, requests and complaints; iOVE & iOVE BESPOKE Committee will be able to do it in person, provided that identity check is made, or by proxy, provided that a notarized power of attorney is submitted, to customersupport@iovebespoke.com with registered e-mail addresses, provided that notary channel and secure electronic signature are used.

iOVE & iOVE BESPOKE CUSTOMER PERSONAL DATA PROCESSING TEXT OF EXPRESS CONSENT

Within the scope of the Clarification Text, iOVE & iOVE BESPOKE sends advertisements, promotions, etc. to my contact information via the communication channel I prefer below. I agree to receive commercial electronic messages from iOVE & iOVE BESPOKE companies to be processed for the purpose of sending commercial electronic messages and to be shared with iOVE & iOVE BESPOKE companies for the same purpose.

☐ SMS ☐ E-Mail ☐ Phone

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